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Here are some Frequently Asked Questions to help you better use the library.


  • Q: Are masks required?
  • A: Masks are requested but not required.
  • Q: Are meeting rooms available?
  • A: Meeting rooms are currently being used for library programs, and are not yet available for booking by community groups.
  • Q: How can I return my books and other materials?
  • A: If you are just dropping off books, or if the library is closed, please use the book returns at the entrance doors. Otherwise, return them at the front desk.
  • Q: My library card is set to expire soon. What should I do?
  • A: You may renew your card at the library's front desk (bring proof of residence) or online.  
  • Q: How can I apply for a library card?
  • A: Residents of New Providence may apply for a library card online or in person at the library.
  • Q: I'm being asking for my PIN when using digital resources. Do I have one?
  • A: Your PIN is the last 4 digits of your library barcode.  If your PIN does not work, please contact us here. 

Online Resources for ebooks & audiobooks

  • Q: What can I access through Hoopla?
  • A: hoopla is a digital resource for ebooks, audiobooks, movies, TV series, music & comics.
  • Q: What can I access through Libby, by Overdrive?
  • A: Libby, by Overdrive is a digital resource for ebooks and audiobooks.
  • Q: What can I access through Kanopy?
  • A: Kanopy is a digital resource for documentaries, classics and indie films.
  • Q: What can I access through Tumblebooks?
  • A: Tumblebooks has read-along picture books, chapter books, National Geographic videos, non-fiction books & graphic novels for children.

Online Resources for Magazines

  • Q: Can I access magazines through the library?
  • A: Yes, you can browse digital magazines with the Libby app or at can also check out print magazines at the library.

Online Resources for Learning

  • Q: What resources do you offer for digital learning?
  • A: You can access both tech courses and language courses:
    • LinkedIn Learning with more than 3,000 online courses in a wide variety of subjects
    • Rosetta Stone for learning up to 30 world languages, from Arabic to Vietnamese.
    • Brainfuse offers tutoring assistance in a variety of subjects and for ages ranging from young student to adult.

Online Resources for Video

  • Q: Can I download or stream videos or TV shows?
  • A: Yes, you can get entertainment and instructional videos through a number of library resources:
    • Hoopla Digital for ebooks, audiobooks, movies, TV series, music & comics
    • Kanopy for independent, foreign, classic & mainstream films, and documentaries

Have a Question not answered here

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Spring is a time to plan..

We are beginning our second hundred years by planning for the future.  Help us set our direction by participating in one of our in-person or virtual community engagement sessions or by taking the online survey. 

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