FAQs

Here are some Frequently Asked Questions to help you better use the library.

COVID-related

  • Q: Are you open?
  • A: The library is open, except the following is unavailable: seating, meeting rooms, and the children's room. A special area for browsing selected children's materials is near the entrance to the library. 
  • Q: How can I return my books and other materials?
  • A: Please return them at the front desk when the library is open, and to the book returns at the entrance doors when the library is closed.
  • Q: Will I be charged overdue fines?
  • A: Yes.  Fines started accruing in June of 2020.
  • Q: My library card is set to expire soon. What should I do?
  • A: If you have an expired card, please contact us here and we will extend it a few months.  
  • Q: How can I apply for a library card?
  • A: Residents of New Providence may apply for a library card online.

Miscellaneous

  • Q: I'm being asking for my PIN when using digital resources. Do I have one?
  • A: Your PIN is the last 4 digits of your library barcode.  If your PIN does not work, please contact us here. 

Online Resources for ebooks & audiobooks

  • Q: What can I access through Hoopla?
  • A: hoopla is a digital resource for ebooks, audiobooks, movies, TV series, music & comics.
  • Q: What can I access through Libby, by Overdrive?
  • A: Libby, by Overdrive is a digital resource for ebooks and audiobooks.
  • Q: What can I access through Freegal?
  • A: Freegal is a digital resource for music.
  • Q: What can I access through Kanopy?
  • A: Kanopy is a digital resource for documentaries, classics and indie films.
  • Q: What can I access through Teen Book Cloud?
  • A: Teen Book Cloud with ebooks for kids in grades 7 to 12
  • Q: What can I access through Tumblebooks?
  • A: Tumblebooks has read-along picture books, chapter books, National Geographic videos, non-fiction books & graphic novels for children.

Online Resources for Magazines

  • Q: Can I access magazines through the library?
  • A: Yes, you can browse digital magazines with Flipster.   You can also check out print magazines.

Online Resources for Learning

  • Q: What resources do you offer for digital learning?
  • A: You can access both tech courses and language courses:
    • Lynda with more than 3,000 online courses in a wide variety of subjects
    • Rosetta Stone for learning a new language
    • Brainfuse offers tutoring assistance in a variety of subjects and for ages ranging from young student to adult.

Online Resources for Video

  • Q: Can I download or stream videos or TV shows?
  • A: Yes, you can get entertainment and instructional videos through a number of library resources:
    • hoopla digital for ebooks, audiobooks, movies, TV series, music & comics
    • kanopy for independent, foreign & classic films and documentaries

Have a Question not answered here

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Welcome back to the library!

It has been a long 17 months but we are happy to welcome the public into all of our collection areas.  We hope you will take the opportunity to come in and look around.  We've made quite a few changes and look forward to sharing them with you.

Read more ...

377 ELKWOOD AVENUE
NEW PROVIDENCE, NJ 07974
908-665-0311