Here are some Frequently Asked Questions to help you better use the library.
COVID-related
- Q: Are you still open?
- A: While browsing is not yet available, you can call or place a hold online for contactless pickup of physical library materials in the front lobby during certain hours. We are accepting appointments for 45 minute computer sessions.
- Q: How can I return my books and other materials?
- A: Please return them to the book drop on either side of the entrance doors.
- Q: Will I be charged overdue fines?
- A: Yes. Fines did not accrue only between March 16 and June 30 of 2020 while the library was closed.
- Q: My library card is set to expire soon. What should I do?
- A: If you have an expired card, please contact us here and we will extend it a few months.
- Q: How can I apply for a library card?
- A: Residents of New Providence may apply for a library card online.
Miscellaneous
- Q: I'm being asking for my PIN when using digital resources. Do I have one?
- A: Your PIN is the last 4 digits of your library barcode. If your PIN does not work, please contact us here.
Online Resources for ebooks & audiobooks
- Q: What can I access through Hoopla?
- A: hoopla is a digital resource for ebooks, audiobooks, movies, TV series, music & comics.
- Q: What can I access through Libby, by Overdrive?
- A: Libby, by Overdrive is a digital resource for ebooks and audiobooks.
- Q: What can I access through Freegal?
- A: Freegal is a digital resource for music.
- Q: What can I access through Kanopy?
- A: Kanopy is a digital resource for documentaries, classics and indie films.
- Q: What can I access through Teen Book Cloud?
- A: Teen Book Cloud with ebooks for kids in grades 7 to 12
- Q: What can I access through Tumblebooks?
- A: Tumblebooks has read-along picture books, chapter books, National Geographic videos, non-fiction books & graphic novels for children.
Online Resources for Magazines
- Q: Can I access magazines through the library?
- A: Yes, you can browse digital magazines with Flipster. You can also check out print magazines.
Online Resources for Learning
- Q: What resources do you offer for digital learning?
- A: You can access both tech courses and language courses:
- Lynda with more than 3,000 online courses in a wide variety of subjects
- Rosetta Stone for learning a new language
- Brainfuse offers tutoring assistance in a variety of subjects and for ages ranging from young student to adult.
Online Resources for Video
- Q: Can I download or stream videos or TV shows?
- A: Yes, you can get entertainment and instructional videos through a number of library resources:
- hoopla digital for ebooks, audiobooks, movies, TV series, music & comics
- kanopy for independent, foreign & classic films and documentaries
Have a Question not answered here?
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