Here are some Frequently Asked Questions to help you better use the library.


  • Q: Are you still open?
  • A: We are not open to the public but are in the building on a regular basis.  You may leave a voicemail.  For time sensitive matters, please contact us here. 
  • Q: How can I return my books?
  • A: Please keep your books at home and do not put them in the book drops, because there won’t be anyone to clear them out.  We will let you know when we are able to handle the book drops.
  • Q: Will I be charged overdue fines?
  • A: While the library building is closed, fines and holds will be suspended.   All items with an original due date after March 1 have also been renewed automatically.
  • Q: My library card is set to expire soon. What should I do?
  • A: For library cards that expired on or after March 1, 2020, expiration dates have been automatically extended to July 1.  If you have an expired card, please contact us here and we will extend it a few months.
  • Q: How can I get a library card?
  • A: You may apply for a library card online. The form will ask for a photo or scan of proof of residence.    
  • Q: Can I please get printed books to read?
  • A: Carts have been set up with some of our donated books at our front and side entrances for patrons to take while the AfterWords bookstore is closed.  Please take these books home and enjoy them.  No need to return them.  At this time, we have many donations and would ask that you refrain from bringing more.


  • Q: I'm being asking for my PIN when using digital resources. Do I have one?
  • A: Your PIN is the last 4 digits of your library barcode.  If your PIN does not work, please contact us here. 

Online Resources for ebooks & audiobooks

  • Q: What can I access through Hoopla?
  • A: hoopla is a digital resource for ebooks, audiobooks, movies, TV series, music & comics.
  • Q: What can I access through Libby, by Overdrive?
  • A: Libby, by Overdrive is a digital resource for ebooks and audiobooks.
  • Q: What can I access through Teen Book Cloud?
  • A: Teen Book Cloud with ebooks for kids in grades 7 to 12
  • Q: What can I access through Tumblebooks?
  • A: Tumblebooks has read-along picture books, chapter books, National Geographic videos, non-fiction books & graphic novels for kids

Online Resources for Magazines

  • Q: Can I access magazines through the library?
  • A: Yes, you can browse digital magazines with Flipster. 

Online Resources for Learning

  • Q: What resources do you offer for digital learning?
  • A: You can access both tech courses and language courses:
    • Lynda with more than 3,000 online courses in a wide variety of subjects
    • Rosetta Stone for learning a new language

Online Resources for Video

  • Q: Can I download or stream videos or TV shows?
  • A: Yes, you can get entertainment and instructional videos through a number of library resources:
    • hoopla for ebooks, audiobooks, movies, TV series, music & comics
    • kanopy for independent films and documentaries

Have a Question not answered here

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Upcoming Events

Mar 16 12:00AM-Library Closed
Mar 16 12:00AM-Library Closed
May 26 01:00PM-Virtual Storytime!
May 26 03:30PM-Virtual LEGO Club!
Mar 16 12:00AM-Library Closed

While you're at home..

Even though NPML is closed until further notice and all programs are suspended until at least 5/1, we still have lots of content to explore.  Many of our online platforms are making additional resources available during this time and we have been creating content as well.  Check our slideshow and website, particularly Services and Books & Research tabs and facebook page for daily updates.

Read more ...